Frequently Asked Questions

We are open Monday to Friday,  8am to 5pm.

Depending on the availability of parts, we aim to have you back on the road within 24-48 hours.

There are several methods open to you:

Invoice to be paid on collection by:

  • Credit card
  • Debit card
  • Cheque

Set-up account with Truck Transmissions

  • Invoice payable 30 days from month end unless otherwise stated
  • Goods will remain the property of Truck Transmissions Ltd until balance is paid in full

We offer a 12 month, unlimited mileage warranty on our exchange units.

We would conduct a “cost of repair profile” on your transmission and inform you of our findings.

If the cost of repair is close to the cost of a replacement unit, our recommendation would be to take the exchange unit since it will carry a full 12 month, unlimited mileage warranty.

Yes.  As an Eaton Approved Repair Centre, we have access to the full catalogue of Eaton parts and can supply them to you.

Yes.  As an Eaton Approved Repair Centre, we are fully endorsed to complete repairs for in-warranty Eaton transmissions.

You have several options:

  • You can bring your vehicle or transmission to our premises in Blackburn
  • You can use our Rapid Relay service and one of our drivers will come to you anywhere in the UK to collect your transmission. We will then arrange to drop-off your transmission once we have completed the repair.
  • If you urgently need to repair your transmission and our driver can not reach you quickly enough, we use a reliable network of couriers. We can arrange for collection and delivery for you.